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privacy policy

January 17, 2023

This privacy policy and notice (“Privacy Policy”) explains how Abyss & Habidecor, Inc. (“Abyss & Habidecor,” “we,” or “us”) collects, uses, discloses, and protects personal information, including through our Celso de Lemos New York website at www.celsodelemosnyc.com. It also provides you with important information about your personal information rights and choices. 

This Privacy Policy constitutes our notice to all individuals about our privacy practices before individuals are first asked to provide personal information to us. 

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to visit this page regularly for any changes.

Personal Information We Collect and Disclose 

We collect and disclose information that identifies, relates to, or could reasonably be linked, directly or indirectly, with a particular individual, household, or device (“personal information”). Personal information does not include information publicly available from government records.  Personal information does not include information that is not personal, like anonymous, deidentified, or aggregated data, even if it comes from personal information. 

We collect and disclose personal information for our business purposes. The following are the types of personal information we collect and disclose: 

  • Contact information, such as name, postal address, email address, and phone number
  • Payment information, including credit card information 
  • Account information, including username and password
  • Commercial information, such as records of items purchased or considered
  • Internet identifiers and internet activity, such as Internet Protocol (IP) address, browser type, and interactions with our website
  • Professional identifiers and information, for example, with respect to interior designers, their professional license information, tax identification numbers, and job positions     
  • Inferences drawn from any of the personal information listed in this section; for example, to create a profile of an individual’s preferences and characteristics
  • Preference information, including preferences related to marketing, privacy, communications, and participation in our programs
  • Other information you choose to provide, like when you submit a customer service query, enter a promotion, provide a testimonial or review, or otherwise communicate with us 

Our website is not intended for or directed to children. You cannot create an account with us or use our website if you are under the age of 18. We don’t knowingly collect personal information from children under the age of 18.

Sources of Personal Information Collected 

We collect personal information about you in the following ways:

  • Directly from you, such as when you use our website, visit our stores, or when you communicate or interact with us in any way, including mail, email, phone, chat, QR code, or social media
  • Indirectly from you, for example, we may collect browser type, IP address, and other information from your activity on our website
  • From third-party service providers, for example, our payment processor and shipping vendors may provide us with information about you related to your transactions with us 
  • From others, for example, our business customers and business partners may provide information about you as their employee, principal, member, or partner

Use and Disclosure of Personal Information 

We may use or disclose any of the personal information we collect for one or more of the following business purposes: 

  • Process your transactions and serve you, including to provide customer service, verify customer information, and provide account notifications
  • Advertise and improve our business, including to market and advertise our products to you, develop, customize, and improve our products, and conduct surveys, research, and analysis 
  • Support our everyday operations, including legal requirements, including to enable the use of third-party service providers, perform monitoring and reporting, support information security and anti-fraud operations, investigate and respond to disputes, exercise and defend legal claims, respond to legal, governmental, or law enforcement requests, subpoenas, or orders, and comply with and enforce laws, regulations, policies, procedures, and contractual obligations
  • Evaluate or conduct business changes, including a merger or other sale or transfer of some or all of our assets in which personal information held by us is among the assets transferred

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

We may share any of the personal information we collect by disclosing it to the following categories of third parties for our business purposes:

  • Website service providers who connect with you via our website to provide certain services, such as payment processing; in some cases, you will automatically share your personal information with these service providers via their sites and, in some cases, the service provider’s privacy policy may apply 
  • Other of our service providers who provide services such as shipping, information technology and infrastructure, marketing, and legal, audit, or other advisory services 
  • Government authorities, law enforcement, or other persons in order to comply with legal or compliance obligations or policies and to protect or defend our rights or property 
  • Potential purchasers of Abyss & Habidecor or our affiliates or subsidiaries
  • Our affiliates and subsidiaries for all of our business purposes described above, including marketing to you    
  • Other third parties for uses described in this Privacy Policy or for purposes you have requested

Our website may contain links to third-party websites or applications. We do not have control over the privacy practices or the content of these third-party websites or applications. As such, we are not responsible for the privacy practices employed by or content contained on websites or applications linked to or from our website. You should check the applicable third-party privacy policy and terms of service when visiting any other websites or applications, and before providing any personal information to them. 

Sale of Personal Information or Sharing for Third-Party Advertising   

We do not sell personal information. For purposes of this Privacy Policy, “sell” means the disclosure of personal information to a third party in exchange for money or other valuable consideration.

We do not share personal information with third parties for third parties’ direct marketing purposes. 

We do not share personal information with third parties for cross-context behavioral advertising. 

Retention Period 

We retain personal information for such periods as are reasonably necessary to achieve the collection and use purposes described in this Privacy Policy. 

Retention periods will be determined by taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. 

In addition, if certain information was provided to third parties as described in this Privacy Policy, retention of that information may be subject to those third parties’ policies.

Your Privacy Rights and Choices 

You have the following privacy rights and choices about your personal information and how we communicate with you, subject to exemptions and restrictions provided by applicable law: 

  • Request information regarding our sharing with third parties for their marketing purposes. You may request that we disclose to you the types of personal information we shared with third parties for third parties’ direct marketing purposes during the immediately preceding calendar year and the identities of such third parties. You may make this request once per calendar year.
  • Opt out of sharing information for third-party marketing purposes. You may opt out of our sharing your personal information with third parties for third parties’ direct marketing purposes. We may continue to share your personal information to process your transactions and service your account. 
  • Opt out of marketing communications from us. You may request that we no longer send marketing communications to you. In your request, please indicate if you wish to opt out of all 
  • marketing communications or identify which specific types of marketing communications you no longer wish to receive (email, postal mail, telephone calls, or text messages). You will continue to receive transaction and service-related communications. 
  • Update your personal information. You may update or correct your personal information related to your account. 

To exercise any of the above privacy rights and choices about your personal information or communication preferences, send us an email at customerservice@celsodelemos.com with the details of your request. 

When you make a request, we may ask for information to verify your identity. In some instances, we may not be able to honor your request. For example, we may not honor your request if we cannot verify your identity.  Additionally, we may not honor your request where not required or an exception applies under applicable laws. We will advise you in our response if we are not able to honor your request.  

 

Do Not Track

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. We do not currently respond to Do Not Track browser settings or signals.

International Transfer, Storage, and Processing

We operate from the United States of America, and the personal information we collect or receive is stored and processed in the United States of America. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world subject to the provisions of this Privacy Policy.  

 If you are located in the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States or any other country in which we, our affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Security of Your Personal Information 

We use administrative, technical, contractual, and physical safeguards designed to protect your personal information. Despite our efforts to ensure security, we cannot guarantee or warrant that your personal information will not be accessed, acquired, disclosed for an improper purpose, altered, or destroyed by an unauthorized person or as a result of a breach of our security safeguards.  We cannot ensure the security of any information transmitted to us over the internet. To the fullest extent permitted by applicable law, we accept no liability for any unintentional disclosure of your personal information. Therefore, we urge you to take adequate precautions to protect your personal information as well, including, without limitation, never sharing your account username or password. 

We may correct, replenish, or remove incomplete or inaccurate information, at any time and in our sole discretion.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we do, we will post the revised policy on this webpage with a new “Last Updated” date. Your continued use of our website or your provision of personal information to us following the posting of changes constitutes your acceptance of such changes. We encourage you to visit this page regularly for any changes. 

Contact Information 

You may contact us with questions or concerns about this Privacy Policy and our privacy policies and practices: 

Email: customerservice@celsodelemos.com

If you are unable to review or access this Privacy Policy due to a disability, please email us so we can share it in another format. 

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